Katya Watson joined CREA Management in April 2021 as President to lead a regional leadership team overseeing multifamily assets in the Texas and Colorado markets. Katya began her career in the Central Texas market over 26 years ago and gained oversight experience regarding performance for pre-development, lease-up, stabilized, value-add, repositions, and those undergoing extensive renovations. Various asset types range from condo conversion, garden-style, mid-rise, high-rise, and mixed-use communities. She possesses experience in generating comprehensive budgets, analyzing financial reports, conducting market analyses, increasing operational efficiencies, crafting and executing strategies for revenue growth, managing acquisitions and dispositions, and mentoring and coaching associates.
Before joining CREA Management, Katya served in supervisory roles for Greystar for 21 years overseeing third-party and owned assets. She currently serves on the Board of Directors and is President-Elect for the Austin Apartment Association; she is also a Delegate for the Texas Apartment Association. Katya received her Bachelor of Business Administration degree from the University of Texas-Pan American and holds a Certified Apartment Manager designation through the National Apartment Association.
SYSTEM SUPPORT LIAISON
Amanda Eckhardt is the System Support Liaison for CREA Management and is responsible for all management software platforms and Information Technology. In addition she works closely with on-site teams in auditing and training and provides support to the executive team with accounting and preparation of financial reporting. Prior to joining CREA Management, Amanda worked in property operations for over eight years with Milestone Management.
Director of Marketing
Susan is responsible for the development, implementation, and oversight of strategic marketing, branding, advertising, and reputation management initiatives on CREA's diverse portfolio in highly competitive markets. She is an innovative composer and presenter of market data and research, tailored marketing and operations plans, and SWOT analyses on existing assets and proposals for potential acquisitions.
Before joining the CREA Management team, Susan performed in various marketing and operations roles and, most recently, was the Director of Brand Management with Highmark Residential by Starwood Capital Group. Her 16+ years of industry experience accomplishments include developing creative strategies with proven results and a positive impact on revenue, and she has a successful track record in leading the onboarding for various marketing and leasing technologies. Susan is a member of NAAEI's faculty as an Advanced Instructor, currently serves on multiple product Advisory Boards, and is a nationally recognized speaker and noted author on leasing and marketing strategies.
Regional Manager / Director of Training and Development
As Director of Training and Development, Paige Russell is responsible for creating and implementing training material for onsite teams. In addition, she evaluates and improves processes by streamlining learning material and tools for the team’s everyday tasks. Paige is also a Regional Manager for select Austin, TX communities and currently serves on the Board of Directors for the Austin Apartment Association.
Before joining CREA Management, Paige acquired 23 years of property management experience working for AMLI Residential and Gables Residential companies. She holds a bachelor’s degree from Texas A&M University in Psychology and Marketing and is a Certified Apartment Manager through the National Apartment Association.
Stephanie Pieper is a Regional Manager for CREA Management, where she oversees all operations across her portfolio in Texas. Before joining CREA Management in 2018, Stephanie held various positions with Camden Property Trust for over eight years. Stephanie has extensive experience in development and lease-ups from pre-development to stabilization. She has overseen a variety of product types, including garden, mid-rise, high-rise, and mixed-use. Stephanie is an active member of the Texas Apartment Association.
Tammy Hartman is a Regional Manager for CREA Management where she oversees all operations across her portfolio in Colorado and California. Prior to joining CREA Management, Tammy held positions at Berkshire Communities for over 10 years and spent 20 years in Mortgage Lending operations. She is currently a member of the National Apartment Association.
REGIONAL MAINTENANCE DIRECTOR
Tracy Dove is a Regional Maintenance Director for CREA Management, where he is responsible for maintenance team support across his portfolio in Texas. Before joining CREA, Tracy held positions in multi-family maintenance for 28 years, most recently with Northland Investments.
Colton Westcott is the Property Accountant for CREA Management and is responsible for financial reporting at the community level. Prior to joining CREA, Colton worked for Capstone where he managed a portfolio of 25 communities throughout Texas on both a cash and accrual basis. Colton is a graduate of Texas State University with a Bachelor of Accounting and Business Management.
ACCOUNTS PAYABLE COODINATOR
Charles Nwankpa is the Accounts Payable coordinator for CREA Management and is responsible for all aspects of the company's payables, including processing invoices, generating checks, performing month-end account analysis, and developing monthly financial reports. Before joining CREA, Charles worked in software analytics for Abila, where he provided accounting software implementation and support to Non-profit organizations. Charles is a graduate of Texas A&M Corpus Christi with a B.A. in Accounting.
ACCOUNTS RECEIVABLE COORDINATOR
Nicole Gonzales is the Accounts Receivable Coordinator for CREA Management and is responsible for all aspects relating to receivables for the company including rent, resident accounts, collections, and maximizing the income of assets. Prior to joining CREA Management, Nicole worked in property operations for 12 years for Gables and Berkshire Communities. She attended the University of Texas in El Paso and studied Criminal Justice.